Andrew Kirby

Telstra has successfully appealed a decision holding it liable for a $2.6 million telecommunications bungle at a Melbourne-based telemarketing business, with a judge finding it was entitled to rely on the expertise of business partner Kyrtec.

Telstra is partially liable for a $2.6 million telecommunications bungle that “caused several catastrophic crashes” and slashed the calling capacity of a Melbourne-based telemarketing business by more than 60 per cent.