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ACCC appeals ruling over Mazda’s ‘appalling’ customer service
Appeals 2022-04-14 9:42 pm By Cindy Cameronne

The consumer watchdog is challenging a court ruling that found Mazda’s treatment of customers with defective vehicles was “appalling” but did not amount to unconscionable conduct.

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Mazda’s customer service ‘appalling’ and misleading, but not unconscionable, judge finds
Competition & Consumer Protection 2021-11-30 4:11 pm By Christine Caulfield

Mazda’s treatment of customers with defective vehicles was “appalling” and its statements about their entitlement to a refund were false or misleading, a judge has found in a partial win for the ACCC.

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Cross-claims make new case an abuse of process, Isuzu tells court
Intellectual Property 2021-09-14 8:48 pm By Miklos Bolza

Truck company Isuzu has asked a court to shut down an $18 million lawsuit by Directed Electronics alleging copyright infringement, arguing that its own cross-claims –which substantially overlap with allegations in a 2017 case that went to trial — made it an abuse of process.

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Isuzu to file cross-claims in $18M Directed Electronics copyright case
Intellectual Property 2020-09-21 1:08 pm By Miklos Bolza

Isuzu plans to lodge cross-claims against electronics company Directed Electronics and various third parties in an $18 million lawsuit accusing the commercial vehicle manufacturer of contract and copyright breaches and aiding a former employee’s alleged theft of company information.

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Judge greenlights MP’s defamation trial despite COVID-19 restrictions
Defamation 2020-05-04 8:14 pm By Alison Eveleigh

A Victorian Liberal MP seeking damages for allegedly defamatory Facebook statements has been given the green light to proceed with a judge-only trial, after jury trials were suspended in Victoria amid the COVID-19 pandemic.

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LG to pay $160,000 for misleading customers about refund rights on faulty TVs
Competition & Consumer Protection 2019-09-06 9:17 pm By Christine Caulfield

Electronics giant LG has been ordered to pay a $160,000 penalty after its call centre workers misled two complaining customers about their rights to replace a faulty television or get a refund under the Australian Consumer Law.

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