Mazda has been ordered to pay $11.5 million after a court found the Japanese car maker engaged in “appalling” customer service and misled nine purchasers of defective vehicles about their entitlement to a refund or replacement under the Australian Consumer Law.
The Australian Competition and Consumer Commission and Mazda have both lost their appeals in a case over the car manufacturerâs âappallingâ customer service, with three judges questioning the regulatorâs decisions in how it ran the case.
A judge was wrong to find that Mazda’s treatment of customers with faulty vehicles was appalling but not unconscionable, and nowhere in his ruling is there an explanation for the distinction, the consumer regulator has told an appeals court.
The consumer watchdog is challenging a court ruling that found Mazda’s treatment of customers with defective vehicles was “appalling” but did not amount to unconscionable conduct.
PZ Cussons has lost its bid for indemnity costs against the ACCC, with a judge saying the consumer watchdogâs case over an alleged laundry detergent cartel was âsignificantly wantingâ but not hopeless or doomed to fail.
The High Court will not weigh in on a jurisdictional challenge by the Democratic Republic of East Timor to a lawsuit brought by Australian oil and gas company Lighthouse Corporation over $328 million in alleged losses stemming from a failed fuel supply agreement.
Personal healthcare giant PZ Cussons has lost its bid for indemnity costs against the ACCC, after claiming that the regulator was “doomed to fail” when it appealed a judgment dismissing its case over an alleged laundry detergent cartel.
Personal healthcare giant PZ Cussons is seeking indemnity costs from the ACCC, claiming the regulator unreasonably rejected a settlement offer in its case over an alleged laundry detergent cartel.
Personal healthcare giant PZ Cussons is seeking $4.7 million in indemnity costs from the ACCC, claiming the regulator’s much hyped spoke and hub case over an alleged laundry detergent cartel was always “overwhelmingly likely” to fail.
An appeals court has thrown out the Democratic Republic of East Timor’s second bid to stay a case brought against it by Lighthouse Corporation over $328 million in alleged losses stemming from a failed fuel supply contract.