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Law firm bows out of contest to run class actions against Apple, Google
Competition & Consumer Protection 2022-12-15 5:31 pm By Cindy Cameronne

A law firm has dropped plans to bring a second set of class actions alleging Apple and Google engaged in anti-competitive conduct in operating their app stores, but will act as an “agent” for the first-to-file firm.

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Court slaps Smile Direct Club with $3.5M penalty for misleading insurance claims
Competition & Consumer Protection 2022-11-11 6:12 am By Cat Fredenburgh

A judge has ordered Smile Direct Club and its Australian unit to pay a $3.5 million penalty and reimburse customers for misleading them into believing they would be reimbursed by their insurers for the dental care company’s costly teeth straighteners.

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NAB acted unconscionably with periodic payment fee overcharges, judge finds
Financial Services 2022-11-07 11:24 pm By Christine Caulfield

A court has found National Australia Bank engaged in unconscionable conduct in knowingly overcharging thousands of customers periodic payment fees for four years.

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Law firm gets $14.5M in fees, after judge trashes ‘distorted’ referee’s report in Woolworths class action
Class Actions 2022-10-19 3:39 pm By Sam Matthews

The law firm that secured a $44.5 million settlement in a class action against Woolworths has won its full $14.5 million in costs, with a judge tossing the report of the referee he appointed to examine the fees, which he said appeared double what they should be.

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Retail Food Group files bid to quash franchisee class action
Class Actions 2022-10-14 10:56 pm By Cat Fredenburgh

Retail Food Group has filed an application to shut down a class action by former franchisees of its Michel’s Patisserie chain who claim to have suffered losses stemming from changes to the franchise giant’s supply chain in 2015 and 2016.

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ACCC appeals ruling on Retail Food Group sample stores
Appeals 2022-09-09 12:23 pm By Cat Fredenburgh

The Australian Competition and Consumer Commission has appealed a judgment that found its case alleging Retail Foods Group misled franchisees should be run using a sample of stores.

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Retail Food Group tries to shut down franchisee class action
Class Actions 2022-09-08 10:19 pm By Cat Fredenburgh

Retail Food Group wants to shut down a class action brought on behalf of current and former franchisees of its Michel’s Patisserie chain who claim to have suffered losses stemming from changes to the franchise giant’s supply chain in 2015 and 2016.

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Over ‘intransigent’ ACCC, judge says Retail Food Group case can be decided with store sample
Competition & Consumer Protection 2022-08-19 11:20 pm By Sam Matthews

A judge has ordered that the ACCC’s case alleging Retail Food Group misled franchisees be run on a sample basis, saying the regulator’s opposition to the idea “smacks of a lack of confidence in its own case.”

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Mazda’s conduct not just ‘appalling customer service’ but unconscionable, ACCC says
Competition & Consumer Protection 2022-08-02 11:37 pm By Christine Caulfield

A judge was wrong to find that Mazda’s treatment of customers with faulty vehicles was appalling but not unconscionable, and nowhere in his ruling is there an explanation for the distinction, the consumer regulator has told an appeals court.

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Samsung hit with $14M penalty for misleading Galaxy waterproof claims
Competition & Consumer Protection 2022-06-23 1:53 pm By Cat Fredenburgh

Samsung Australia has been slapped with a $14 million penalty for running ads that misrepresented that its Galaxy smartphones could be used in pool and sea water.

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