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Telstra cops reprimand for publishing 140,000 silent numbers
Telecommunications 2024-07-09 11:51 pm By Christine Caulfield

Telstra has been reprimanded by ACMA after the communications regulator found the silent numbers of more than 140,000 customers — including domestic violence victims — were made public.

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Silk files new suit against Telstra, this one over email bounce-back
Competition & Consumer Protection 2024-07-08 11:42 pm By Sam Matthews

A senior barrister has filed another suit against Telstra alleging it flags his emails to Bigpond addresses as spam and fails to send them, after suing the telco for allegedly falsely promising he could keep his chambers’ phone numbers when switching to the NBN.

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Telstra, Optus won’t renew exclusivity deals with Google amid ACCC investigation
Competition & Consumer Protection 2024-07-02 12:26 pm By Cindy Cameronne

The ACCC has accepted undertakings from Telstra and Optus not to renew agreements requiring them to pre-install Google apps on Android devices as part of its competition probe into Google.

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Telstra wins appeal of ruling putting it on hook for telemarketing firm’s ‘catastrophic crashes’
Telecommunications 2024-03-07 10:56 pm By Sam Matthews

Telstra has successfully appealed a decision holding it liable for a $2.6 million telecommunications bungle at a Melbourne-based telemarketing business, with a judge finding it was entitled to rely on the expertise of business partner Kyrtec.

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Telstra pushes off hearing in $45M fight with former contractor
Telecommunications 2024-02-07 11:04 pm By Sam Matthews

Telstra has won its bid to vacate a hearing in a case by former contractor Kingfisher Mobile seeking to bar the telco from migrating customers to a new mobile services provider, after a judge found Kingfisher’s delay in filing the case meant meeting the date would be unfair. 

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‘Turning around the Titanic’: Telstra fights bid to halt switch to new contractor
Telecommunications 2024-01-31 4:35 pm By Cindy Cameronne

Telstra will oppose a bid by former contractor Kingfisher Mobile to bar the telco from migrating customers to a new mobile services provider, saying that undoing the move would be like “turning around the Titanic”. 

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Telstra sued for $45M over mobile services contract
New lawsuit 2024-01-24 10:26 pm By Cat Fredenburgh

Kingfisher Mobile, which provides mobile services to Telstra customers, has taken the telecommunications giant to court for allegedly breached its contractual obligations when it engaged a new provider to take over from Kingfisher.

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Telstra can be sued for ex-employee’s ‘sickening’ sexual harassment of neighbours
Employment 2023-12-14 9:59 pm By Sam Matthews

The Full Federal Court has found that Telstra can be sued for a former employee’s alleged sexual harassment of his neighbours, finding  harassment that is part of a private dispute may also occur in the course of providing services.

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ACMA fines Telstra $3M for $21M billing error
Telecommunications 2023-12-06 10:49 am By Cat Fredenburgh

Telstra has been hit with a $3 million penalty by the communications regulator for billing small businesses $21.1 million over an 11-year period for inactive internet services.

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Clive Palmer can’t hide role as funder of discontinued class action against Telstra
Class Actions 2023-08-15 11:23 pm By Christine Caulfield

A judge who previously described as a “schemozzle” a law firm’s attempt to drop a class action over Telstra’s COVID-19 vaccine policy has refused a bid to keep secret Clive Palmer’s involvement as funder of the aborted litigation.

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