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ACCC rejects Telstra, TPG $1.8B mobile network sharing deal
Telecommunications 2022-12-21 9:50 am By Christine Caulfield

The ACCC has refused to authorise a regional network arrangement between Telstra and TPG, saying the deal would entrench Telstra’s dominant position in the mobile market.

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Telstra customer data released in accidental privacy breach
Privacy & Cybersecurity 2022-12-09 10:18 pm By Christine Caulfield

The personal details of 130,000 Telstra customers were accidentally released in a privacy breach the result of a “misalignment of databases”, the telecommunications giant has revealed.

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Telstra on the outs with ACCC over Belong broadband speed claims
Competition & Consumer Protection 2022-12-06 3:31 pm By Cindy Cameronne

The Australian Competition and Consumer Commission has brought proceedings against Telstra alleging it misled almost 9,000 customers about the upload speed of its budget internet provider Belong. 

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Telcos hit with $33.5M in penalties over NBN speed claims
Telecommunications 2022-11-11 1:02 pm By Sam Matthews

A judge has hit Optus, Telstra, and TPG with a total of $33.5 million in penalties for misleading thousands of NBN customers into paying for internet speeds that could not be achieved.

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Court urged to impose $15M penalty against Telstra over NBN speed claims
Competition & Consumer Protection 2022-11-10 4:44 pm By Sam Matthews

Telstra has agreed to pay a $15 million penalty for misleading thousands of NBN customers about internet plan speeds, a sum which will bring the telco’s bill for consumer law violations since 2018 up to $75 million, if approved.

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Mobile network deal with Telstra could lead to TPG price hikes, ACCC says
Competition & Consumer Protection 2022-09-30 11:14 pm By Christine Caulfield

A mobile network sharing agreement between Telstra and TPG is likely to boost the companies’ services to customers but could lead to TPG raising prices, the competition regulator said Friday.

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Telstra not liable for ‘sickening’ sexual harassment by employee who stole confidential info
Employment 2022-08-19 3:28 pm By Sam Matthews

A judge has found that Telstra cannot be held liable for the sexually harassing conduct of a former employee who allegedly accessed confidential contact information to launch a four-year campaign of harassment against his next-door neighbours.

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Telstra to shut down sites amid ACCC concerns about Optus 5G rollout
Competition & Consumer Protection 2022-08-03 11:11 pm By Cat Fredenburgh

Telstra has agreed to deregister 162 radiocommunications sites after the ACCC expressed concerns the acquisition could stymie competition by hampering the rollout of Optus’ 5G network.

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Optus warns of ‘irreversible consequences’ of Telstra, TPG network deal
Telecommunications 2022-06-28 10:06 pm By Sam Matthews

Optus has railed against the proposed network sharing agreement between Telstra and TPG, warning that it spells the return of a communications monopoly in regional Australia.

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‘High prices, worse service’: Optus CEO lashes proposed TPG-Telstra deal
Competition & Consumer Protection 2022-06-01 10:19 pm By Harry Thomas

The CEO of Optus has come out swinging against a proposed 10-year agreement between TPG and Telstra to share mobile network infrastructure and spectrum in parts of regional Australia, warning it would harm consumers.

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