The Australian Competition and Consumer Commission has brought proceedings against Telstra alleging it misled almost 9,000 customers about the upload speed of its budget internet provider Belong.
A judge has hit Optus, Telstra, and TPG with a total of $33.5 million in penalties for misleading thousands of NBN customers into paying for internet speeds that could not be achieved.
Telstra has agreed to pay a $15 million penalty for misleading thousands of NBN customers about internet plan speeds, a sum which will bring the telco’s bill for consumer law violations since 2018 up to $75 million, if approved.
A mobile network sharing agreement between Telstra and TPG is likely to boost the companies’ services to customers but could lead to TPG raising prices, the competition regulator said Friday.
A judge has found that Telstra cannot be held liable for the sexually harassing conduct of a former employee who allegedly accessed confidential contact information to launch a four-year campaign of harassment against his next-door neighbours.
Telstra has agreed to deregister 162 radiocommunications sites after the ACCC expressed concerns the acquisition could stymie competition by hampering the rollout of Optus’ 5G network.
Optus has railed against the proposed network sharing agreement between Telstra and TPG, warning that it spells the return of a communications monopoly in regional Australia.
The CEO of Optus has come out swinging against a proposed 10-year agreement between TPG and Telstra to share mobile network infrastructure and spectrum in parts of regional Australia, warning it would harm consumers.
Telstra has denied that it is liable to compensate a Queensland barrister who lost his phone numbers in an NBN transfer, arguing that it was the silk’s decision to terminate his contract with the company.
Telstra has been hit with a class action on behalf of employees who lost their jobs or are in danger of being terminated for failing to comply with a requirement that they be vaccinated against COVID-19.