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ACCC appeals ruling over Mazdaā€™s ā€˜appallingā€™ customer service
Appeals 2022-04-14 9:42 pm By Cindy Cameronne

The consumer watchdog is challenging a court ruling that found Mazda’s treatment of customers with defective vehicles was “appalling” but did not amount to unconscionable conduct.

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ACCC accuses Honda of damaging dealers’ business with misleading statements
Competition & Consumer Protection 2022-04-13 6:46 pm By Sam Matthews

The Australian Competition and Consumer Commission has taken Honda Australia to court, alleging the car maker made false or misleading representations to customers about two former authorised dealerships.

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Mercedes-Benz dealers lose ā€˜ambitiousā€™ bid to view confidential head office docs
Competition & Consumer Protection 2022-04-12 9:21 pm By Cindy Cameronne

Australian Mercedes-Benz dealers behind a $650 million lawsuit over the car makerā€™s decision to move to a fixed-price agency model have lost a bid for an ā€œambitious numberā€ of dealers to view ā€œsuper confidentialā€ documents from the companyā€™s head office in Germany.

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Ex-AMA Group CEO says he’s been denied emails central to ‘hot dispute’ over loan
Employment 2022-04-12 10:57 pm By Sam Matthews

Car repair giant AMA Group may have a discovery fight on its hands in its lawsuit against former boss Andrew Hopkins for allegedly defrauding the company of $3 million.

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Toyota could owe $2B in class action after judge finds cars were defective
Class Actions 2022-04-07 3:15 pm By Miklos Bolza

Toyota could owe close to $2 billion in compensation to 260,000 car owners after a judge found that diesel filters installed in its Hilux, Fortuner and Prado models were defective and that the cars were sold for more than they were worth.

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Airbags class action judge failed to grapple with ‘unknowable’ explosion risk, appeals court hears
Class Actions 2022-03-29 11:01 pm By Sam Matthews

The plaintiff in a class action against Volkswagen over allegedly deadly Takata airbags has told an appeals court his case was misunderstood by the trial judge, who found he failed to prove that cars fitted with the airbags were not of acceptable quality.

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Mitsubishi hits back at class action, says it can’t be sued over fuel efficiency labels
Class Actions 2022-03-04 9:46 pm By Sam Matthews

Mitsubishi has denied class action allegations that it made misleading fuel efficiency representations on labels affixed to the windshields of over 70,000 Triton Utes, and says it can’t be sued under the Australian Consumer Law because the labels were required by law.

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Ford class action parties battle over potential appeal blowout
Class Actions 2022-02-25 3:19 pm By Christine Caulfield

An appeal in a class action over Ford’s alleged defective Powershift transmission could blow out by a week, with the applicant filing a cross appeal in a case that comes down to three provisions of the Australian Consumer law given little or no attention by the Full Court.

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Class action against Suncorp unit wants opt out notice delayed till eve of trial
Insurance 2022-02-18 1:55 pm By Christine Caulfield

The law firm behind a consumer class action against Suncorp subsidiary AAI over add-on car insurance says notices to group members should not be sent until the case is ready for trial and the “information asymmetry” is corrected.

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Deloitte report on Mercedes-Benz fixed-price model was ‘spin’, court hears
Automotive 2022-02-07 1:46 pm By Cat Fredenburgh

Australian Mercedes-Benz dealers behind a $650 million lawsuit over the car maker’s decision to move to a fixed-price agency model allege the car maker engaged Deloitte as a consultant so it could “spin” its real reasons for making the change.

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