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Competition on the rise among NBN providers, ACCC says
Technology 2017-11-09 9:58 pm By Christine Caulfield

Competition for access to the National Broadband Network is ramping up, the ACCC said, and providers are buying more capacity to deliver on promised internet service speeds.

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Citibank repays cardholders $4.3M
Financial Services 2017-11-09 12:51 pm By Cat Fredenburgh

Citibank will provide refunds of $3.3 million to credit card customers for failing to refund them when their credit card accounts were closed with an outstanding credit balance.

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Trial date set for ACCC case against health insurer
Competition & Consumer Protection 2017-11-08 9:22 pm By Cat Fredenburgh

A case brought by Australia’s consumer regulator against health insurer NIB Health Funds for allegedly violating consumer protection laws by making changes to its plans without first notifying members will head to trial June 6.

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Telstra to refund customers with slow NBN speeds
Telecommunications 2017-11-08 8:56 pm By Christine Caulfield

Telstra will offer refunds to some 42,000 customers after promising National Broadband Network speeds that couldn’t be delivered.

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Judge puts temporary block on Maxigesic ads
Competition & Consumer Protection 2017-11-08 2:38 pm By Cat Fredenburgh

The judge overseeing a case brought by Reckitt Benckiser against Aft Pharmaceuticals over its allegedly deceptive painkiller ads has temporarily blocked Aft from releasing ads that claim its Maxigesic painkiller is stronger than other paracetamol-ibuprofen combination drugs.

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Global Briefing: AT&T merger challenge, EU bias, jail time in NZ
Competition & Consumer Protection 2017-11-03 8:43 pm By Cat Fredenburgh

A possible challenge to the AT&T, Time Warner mega merger by the DOJ, an explanation for the EU’s fascination with U.S. tech giants, and a win for New Zealand’s consumer regulator. Here’s the big competition and consumer protection news from around the globe this week.

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Australian Unity to pay $620,000 for altering policies mid-year
Healthcare 2017-11-03 8:31 pm By Cat Fredenburgh

Australian Unity will fork over $620,000 in compensation to policy holders after an investigation by the consumer regulator found the health insurer had moved the goal posts by altering dental benefits in annual policies halfway through the year.

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AirAsia pays up after wrongly charging kids
Competition & Consumer Protection 2017-11-03 8:23 pm By Christine Caulfield

AirAsia has agreed to refund thousands of passengers with children who were wrongly charged an extra $60 fee on flights from Darwin to Bali for seven years.

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LG appeal to clarify murky area of consumer law
Competition & Consumer Protection 2017-11-03 2:46 pm By Cat Fredenburgh

The ACCC will have another go at its case against electronics giant LG next May, according to an order Thursday, and its appeal gives the full Federal Court a chance to clarify whether companies must inform consumers with faulty products of their rights under the Australian Consumer Law.

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ACCC launches inquiry into NBN’s service
Telecommunications 2017-11-02 1:36 pm By Christine Caulfield

The ACCC has launched a public inquiry into the much maligned national broadband network, saying it will enforce new service standard rules if necessary.

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