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Australian Unity to pay $620,000 for altering policies mid-year
Healthcare 2017-11-03 8:31 pm By Cat Fredenburgh

Australian Unity will fork over $620,000 in compensation to policy holders after an investigation by the consumer regulator found the health insurer had moved the goal posts by altering dental benefits in annual policies halfway through the year.

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AirAsia pays up after wrongly charging kids
Competition & Consumer Protection 2017-11-03 8:23 pm By Christine Caulfield

AirAsia has agreed to refund thousands of passengers with children who were wrongly charged an extra $60 fee on flights from Darwin to Bali for seven years.

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LG appeal to clarify murky area of consumer law
Competition & Consumer Protection 2017-11-03 2:46 pm By Cat Fredenburgh

The ACCC will have another go at its case against electronics giant LG next May, according to an order Thursday, and its appeal gives the full Federal Court a chance to clarify whether companies must inform consumers with faulty products of their rights under the Australian Consumer Law.

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ACCC launches inquiry into NBN’s service
Telecommunications 2017-11-02 1:36 pm By Christine Caulfield

The ACCC has launched a public inquiry into the much maligned national broadband network, saying it will enforce new service standard rules if necessary.

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ACCC says caps on 5G spectrum might be way to go
Telecommunications 2017-11-01 9:35 pm By Christine Caulfield

CapsĀ on the amount of spectrum available to any single company at the upcoming 5G auction could help prevent big operators from keeping out new players,Ā the competition watchdog said Wednesday.Ā 

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ACCC updates media merger guidelines for digital age
Competition & Consumer Protection 2017-11-01 2:36 pm By Christine Caulfield

The competition regulator on Wednesday released updated guidelines for media merger reviews, saying key to its analysis would beĀ competition and media diversity, theĀ impact of new technology and access to premium content.

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Banks sidestep ACCC ruling on Apple Pay, join forces on app
Technology 2017-10-31 2:14 pm By Cat Fredenburgh

Having failed to get the competition regulator’s OK to jointly bargain with Apple Pay, three of Australia’s largest banks are banding together to create their own smartphone app.

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ASIC wins $1M in first fine for breach of best interests
Competition & Consumer Protection 2017-10-30 9:38 pm By Cat Fredenburgh

The Australian Securities and Investments Commission has won a $1 million penalty against a financial advice firm for breaching the so-called best interest duty, the first ever penalty imposed for such a violation.

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Rod Sims ready to net big fish with ACCC’s new powers
Exclusive 2017-10-30 9:30 pm By Christine Caulfield

The likes of Google, Facebook and Amazon could find themselves in the crosshairs of a newly empowered Australian competition regulator, and Rod Sims wants to move fast, the chairman told Lawyerly.

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NBN complaints skyrocket, ACCC report says
Competition & Consumer Protection 2017-10-30 9:03 pm By Cat Fredenburgh

Complaints to the Telecommunications Industry Ombudsman about the National Broadband Network increased 79 percent in the past year, even when new additions to the network were taken into account, according to a new report by the Australian Competition and Consumer Commission.

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