Optus has agreed to fork over $10 million in penalties after admitting it billed customers for premium phone services they didn’t sign up for, the consumer watchdog said Wednesday.
Telstra has fallen short in complying with its priority assistance obligations to customers with life-threatening medical conditions, according to the communications regulator, which opened its investigation following the deaths of two customers who were unable to use their landlines.
Telstra customers that were billed for mobile phone apps they unwittingly bought have been refunded $9.3 million, several months after the company was hit with a $10 million penalty for the misleading conduct.
A telemarketer that generates leads for other businesses has been hit with a $285,600 fine for failing to check the Do Not Call Register before picking up the phone.
Hytera Communications has until Thursday to reveal what evidence has been or will be withheld from Motorola in their intellectually property battle in compliance with strict Chinese state security and cybersecurity laws.
The ACCC has fired a warning shot over false advertising by telecommunications companies, saying it may bring cases against telco executives that knowingly sign off on misleading ads.
Telecommunications giant Optus has won court approval to access employee documents in order to pinpoint the location of a suspected fraudster who obtained over 3,400 Optus mobile devices.
Chinese tech company Hytera Communications Corporation has been ordered to hand over source code for all radio devices at the heart of a international patent dispute with Motorola Solutions.
A claim for damages by Optus over Telstra’s ‘Unlimited’ ad campaign, which was found to be misleading and deceptive, appears to have been resolved by the rivals out of court.
Optus can hang on to its Optus trade mark for marketing and advertising services, after successfully challenging a ruling that the mark should be deregistered for non-use in those areas.