Telstra could pay as much as $10 million in penalties after admitting it misled customers by billing them for mobile phone apps they unwittingly bought.
Three units of Vocus have entered agreements with the ACCC to refund customers for promising NBN speeds they couldn’t deliver.
Internet providers iiNet Limited and Internode Pty Ltd have agreed to compensate customers for promising NBN speeds that they couldn’t deliver, the fifth undertaking the Australian Competition and Consumer Commission has won from companies for making misleading NBN claims.Ā
Telstra and Vodafone have reached a mid-trial deal to end an infringement case alleging use of GPS technology by the telcos to track customer phones violates a 1994 patent.
Australia’s communications regulator released new proposed rules today for telcos on handling consumer complaints about migration to the National Broadband Network.
Teleco provider Activ8me has run afoul of the law by falsely claiming the ACCC gave its internet services the thumbs up, the consumer regulator said Monday.
A bill introduced this week seeks to crack down on misleading ads by broadband providers, a practice that recently landed broadband providers Telstra and Optus in hot water with Australia’s consumer regulator.
The ACCC has set out its priorities for 2018, and bigger penalties for big business flouting competition laws is top of the agenda, the commission’s chief said Tuesday.
Vodafone has been hit with a class action in the US alleging it failed to inform shareholders that it violated Australian law by selling pre-paid mobile phones without first verifying customers’ identities.
Wholesale satellite broadband provider Ipstar Australia has lost a bid to overturn a $7 million judgment against it for allegedly providing defective equipment and engaging in unconscionable conduct in violation of consumer law.