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Telstra fights silk’s claims over email bounce-back
Competition & Consumer Protection 2024-08-09 11:49 pm By Sam Matthews

Telstra has hit back at a senior barrister’s suit alleging it flags his emails to Bigpond addresses as spam and fails to send them, saying the problem has already been fixed. 

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Judge gives law firm tough time over extra costs to distribute BSA class action settlement
Employment 2024-07-17 11:34 pm By Christine Caulfield

A law firm has secured more funds to cover the cost of distributing a $20 million settlement reached in a class action against telco contractor BSA, but not as much as it wanted, with a judge saying the firm would have been stuck with its initial estimate if the administration gig had been put out to tender.

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Telstra cops $1.5M penalty for flouting customer ID rules
Telecommunications 2024-07-17 11:25 pm By Cat Fredenburgh

Telstra has been hit with a $1.5 million penalty from the communications regulator for failing to perform the requisite costumer ID authentication on over 150,000 “high-risk” interactions, such as SIM card swaps.

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Telstra cops reprimand for publishing 140,000 silent numbers
Telecommunications 2024-07-09 11:51 pm By Christine Caulfield

Telstra has been reprimanded by ACMA after the communications regulator found the silent numbers of more than 140,000 customers — including domestic violence victims — were made public.

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Silk files new suit against Telstra, this one over email bounce-back
Competition & Consumer Protection 2024-07-08 11:42 pm By Sam Matthews

A senior barrister has filed another suit against Telstra alleging it flags his emails to Bigpond addresses as spam and fails to send them, after suing the telco for allegedly falsely promising he could keep his chambers’ phone numbers when switching to the NBN.

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Telstra, Optus won’t renew exclusivity deals with Google amid ACCC investigation
Competition & Consumer Protection 2024-07-02 12:26 pm By Cindy Cameronne

The ACCC has accepted undertakings from Telstra and Optus not to renew agreements requiring them to pre-install Google apps on Android devices as part of its competition probe into Google.

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Judge mulls joint trial of ACMA case, class action against Optus
Privacy & Cybersecurity 2024-06-14 3:35 pm By Sam Matthews

A judge overseeing several cases against Optus over a September 2022 data breach has raised the possibility of hearing a class action against the telco alongside new proceedings brought by the Australian Communications and Media Authority.

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Optus loses second bid to shield Deloitte report from class action
Class Actions 2024-05-27 11:23 am By Sam Matthews

Optus has lost its appeal of a decision that found the telco could not claim legal professional privilege over a Deloitte report into a major data breach, with an appeals court highlighting the lack of evidence from former CEO Kelly Bayer Rosmarin.

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Optus taken to court by ACMA over massive data breach
Privacy & Cybersecurity 2024-05-22 11:35 pm By Cat Fredenburgh

The Australian Communications and Media Authority has brought proceedings against Optus over a September 2022 data breach that comprised the data of up to 10 million customers, the first lawsuit filed by a regulator following a string of major cyberattacks over the past two years.

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K&L Gates’ demand for $745,000 in fees from client defective and misleading, court says
Business of Law 2024-04-05 11:29 pm By Christine Caulfield

A judge has quashed a statutory demand by K&L Gates seeking $745,000 in fees from a former client, saying the law firm’s alleged debt included amounts owing its US counterpart, in currency converted to Australian dollars who knows when.

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