Telecommunications

Telstra has won its bid to vacate a hearing in a case by former contractor Kingfisher Mobile seeking to bar the telco from migrating customers to a new mobile services provider, after a judge found Kingfisher’s delay in filing the case meant meeting the date would be unfair. 

Telstra will oppose a bid by former contractor Kingfisher Mobile to bar the telco from migrating customers to a new mobile services provider, saying that undoing the move would be like “turning around the Titanic”. 

Kingfisher Mobile, which provides mobile services to Telstra customers, has taken the telecommunications giant to court for allegedly breached its contractual obligations when it engaged a new provider to take over from Kingfisher.

A nationwide Optus outage left 2,696 customers unable to place calls to 000, more than ten times what the telco originally estimated.

The Australian Communications and Media Authority has hit teleco Medion Australia with a $259,440 penalty for allegedly failing to verify customer identity, claiming it caused several people to fall victim to SIM-swap scams. 

The Full Federal Court has found that Telstra can be sued for a former employee’s alleged sexual harassment of his neighbours, finding  harassment that is part of a private dispute may also occur in the course of providing services.

Telstra has been hit with a $3 million penalty by the communications regulator for billing small businesses $21.1 million over an 11-year period for inactive internet services.

The Albanese Government has floated a new regulatory framework under which businesses would face steep penalties for failing to do their part to prevent scams.

Optus has lodged an appeal of a judgment that found the teleco could not claim legal professional privilege to shield from a class action a report by consulting giant Deloitte into last year’s major data breach.

The CEO of Optus has denied it has to compensate small businesses who allegedly suffered losses during a nationwide outage that left over ten million customers without coverage or pay a penalty for 228 emergency calls to 000 that failed.