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Telcos hit with $33.5M in penalties over NBN speed claims
Telecommunications 2022-11-11 1:02 pm By Sam Matthews

A judge has hit Optus, Telstra, and TPG with a total of $33.5 million in penalties for misleading thousands of NBN customers into paying for internet speeds that could not be achieved.

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Court urged to impose $15M penalty against Telstra over NBN speed claims
Competition & Consumer Protection 2022-11-10 4:44 pm By Sam Matthews

Telstra has agreed to pay a $15 million penalty for misleading thousands of NBN customers about internet plan speeds, a sum which will bring the telco’s bill for consumer law violations since 2018 up to $75 million, if approved.

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Optus agrees to $13.5M penalty for misleading NBN customers
Competition & Consumer Protection 2022-11-10 1:39 pm By Sam Matthews

Optus has agreed to pay a $13.5 million penalty for misleading thousands of NBN customers into paying for internet plan speeds that could not be achieved, the telco’s third penalty in four years over misleading representations made in relation to its NBN services.

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Optus faces data breach probe by privacy regulator
Privacy & Cybersecurity 2022-10-11 11:28 pm By Christine Caulfield

The Office of the Australian Information Commissioner has opened an investigation of Optus following last month’s cyberattack, centering on the adequacy of the teleco’s privacy practices.

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Teleco contractor BSA can’t get costs for winning class action side spat
Employment 2022-10-10 11:33 pm By Christine Caulfield

Teleco contractor BSA, which resolved a class action by its workforce for $20 million, won’t be recouping the costs of legal action to exclude a $13 million capital raising from the settlement.

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Law firm files class action-style complaint against Optus over data breach
Privacy & Cybersecurity 2022-10-07 10:56 pm By Cat Fredenburgh

Optus has been hit with a class action-style complaint over a massive data breach that exposed the personal information of up to 1o million current and former customers.

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Optus to get power to share customer data with banks under regulatory reform
Telecommunications 2022-10-06 11:39 pm By Cat Fredenburgh

Rules governing telecommunications companies will be amended in the wake of the Optus data breach that exposed the personal information of nearly 10 million customers.

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Foxtel loses six-year battle with Cognizant unit over digital download patent
Intellectual Property 2022-10-04 4:31 pm By Sam Matthews

Cable TV giant Foxtel has lost a protracted IP battle with subsidiary of global tech giant Cognizant over a digital download patent for a modern DVR system.

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Mobile network deal with Telstra could lead to TPG price hikes, ACCC says
Competition & Consumer Protection 2022-09-30 11:14 pm By Christine Caulfield

A mobile network sharing agreement between Telstra and TPG is likely to boost the companies’ services to customers but could lead to TPG raising prices, the competition regulator said Friday.

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Government flags tougher privacy laws in wake of Optus breach
Privacy & Cybersecurity 2022-09-29 5:19 pm By Sam Matthews

The federal government has flagged reforms to Australia’s privacy laws in the wake of a cyberattack that left the data of up to 10 million current and former Optus customers exposed, including heftier penalties for companies that fail to safeguard users’ personal data.

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