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Tandem enters administration, scuttling $400M sham contracting class action
Employment 2021-07-07 9:02 pm By Miklos Bolza

A $400 million class action brought by Shine Lawyers against a major Telstra and Foxtel contractor will be stayed after the company was placed into administration three months out from trial.

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Telstra to refund customers $25M over NBN speed claims
Telecommunications 2021-07-07 6:49 pm By Bianca Hrovat

Telecommunications giant Telstra will provide $25 million in refunds to almost 50,000 customers after failing to inform them the speeds they were promised could not be obtained on the NBN.

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Dodo, iPrimus hit with $2.5M penalty over broadband speed claims
Telecommunications 2021-06-02 11:47 am By Christine Caulfield

Telecommunications companies Dodo and iPrimus must pay $2.5 million in penalties for making misleading claims about their NBN broadband speeds, a court has ruled.

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Telstra fined $50M for ‘beyond conscience’ exploitation of Indigenous customers
Competition & Consumer Protection 2021-05-13 10:49 pm By Cat Fredenburgh

Telstra has been fined $50 million for using unconscionable tactics to sign up more than 100 Indigenous customers with post-paid mobile plans they didn’t understand and could not afford, the second highest penalty ever imposed for consumer law violations.

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Sydney sues Telstra to block payphone installations
Telecommunications 2021-05-11 5:03 pm By Miklos Bolza

The city of Sydney has sued Telstra to block the telecommunications giant from carrying out the allegedly unlawful replacement and installation of payphones throughout the CBD area.

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Telstra fined $1.5M for dropping number porting during first COVID-19 wave
Telecommunications 2021-05-04 12:31 pm By Cat Fredenburgh

Telstra has been hit with a $1.5 million fine from the the Australian Communications and Media Authority for dropping its number porting service during the first COVID-19 wave last year, leaving 42,000 customers unable to transfer their numbers away from or to new providers.

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Telstra denied special leave in legal stoush with cities over smart payphone installation
Telecommunications 2021-04-15 10:08 pm By Christine Caulfield

Telstra has failed in its appeal to the High Court to hear its battle with Melbourne, Sydney and Brisbane over the planned upgrade of its payphone network across Australia.

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Telstra worker loses appeal over 2:30 am injury on work trip
Employment 2021-04-13 2:25 pm By Cindy Cameronne

A former Telstra employee has lost her challenge to a ruling which denied her workers compensation for a hip injury suffered after a night out during a work trip, finding it did not arise out of her employment simply because it took place at the hotel booked by the telco.

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Tandem class action members may have been misled by news about cross-claims, judge says
Class Actions 2021-04-07 5:13 pm By Cindy Cameronne

A judge has found that news articles published in the Herald Sun, Daily Mail and The Australian may have given group members in a class action against a Telstra contractor the “wrong impression” that they would be exposed to a cross-claim if they failed to opt out.

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Telco Superfone hit with $300,000 fine for ‘predatory’ telemarketing practices
Competition & Consumer Protection 2021-03-26 4:45 pm By Cindy Cameronne

A judge has ordered telecommunications reseller Superfone to pay a $300,000 penalty in proceedings brought by the ACCC for misleading customers and making unsolicited telemarketing phone calls, even though the penalty may push the company into insolvency.

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