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NSW appeals court upholds $7M judgment against teleco
Appeals 2018-02-14 9:19 pm By Cat Fredenburgh

Wholesale satellite broadband provider Ipstar Australia has lost a bid to overturn a $7 million judgment against it for allegedly providing defective equipment and engaging in unconscionable conduct in violation of consumer law.

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Vodafone ordered to pay ACCC, Telstra legal bills
Competition & Consumer Protection 2018-02-13 8:16 pm By Cat Fredenburgh

Vodafone will have to cough up $295,000 to cover the legal bills of the ACCC and Telstra after falling short in its bid for judicial review of an ACCC decision not to declare a domestic mobile roaming service.

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ACCC sues Optus for pressuring customers to move to NBN
Competition & Consumer Protection 2017-12-15 9:09 pm By Cat Fredenburgh

Optus has been sued for allegedly pressuring customers to move to the National Broadband Network before they needed to make the switch.

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Competition on the rise among NBN providers, ACCC says
Technology 2017-11-09 9:58 pm By Christine Caulfield

Competition for access to the National Broadband Network is ramping up, the ACCC said, and providers are buying more capacity to deliver on promised internet service speeds.

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Telstra to refund customers with slow NBN speeds
Telecommunications 2017-11-08 8:56 pm By Christine Caulfield

Telstra will offer refunds to some 42,000 customers after promising National Broadband Network speeds that couldn’t be delivered.

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ACCC launches inquiry into NBN’s service
Telecommunications 2017-11-02 1:36 pm By Christine Caulfield

The ACCC has launched a public inquiry into the much maligned national broadband network, saying it will enforce new service standard rules if necessary.

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ACCC says caps on 5G spectrum might be way to go
Telecommunications 2017-11-01 9:35 pm By Christine Caulfield

Caps on the amount of spectrum available to any single company at the upcoming 5G auction could help prevent big operators from keeping out new players, the competition watchdog said Wednesday. 

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Rod Sims ready to net big fish with ACCC’s new powers
Exclusive 2017-10-30 9:30 pm By Christine Caulfield

The likes of Google, Facebook and Amazon could find themselves in the crosshairs of a newly empowered Australian competition regulator, and Rod Sims wants to move fast, the chairman told Lawyerly.

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NBN complaints skyrocket, ACCC report says
Competition & Consumer Protection 2017-10-30 9:03 pm By Cat Fredenburgh

Complaints to the Telecommunications Industry Ombudsman about the National Broadband Network increased 79 percent in the past year, even when new additions to the network were taken into account, according to a new report by the Australian Competition and Consumer Commission.

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