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Judge hits Geowash with $4.2M penalty for unconscionable conduct against franchisees
Competition & Consumer Protection 2020-01-24 3:31 pm By Christine Caulfield

Car wash franchisor Geowash has been ordered to pay $4.2 million in penalties for overcharging franchisees to set up outlets and misleading them about how much revenue they could earn.

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STA Travel makes admissions in ACCC case over hidden fees
Competition & Consumer Protection 2020-01-23 10:18 pm By Cat Fredenburgh

The Australian Competition and Consumer Commission’s case alleging STA Travel hit customers with $1 million in hidden fees and commissions through an add-on that purported to cover the cost of flight changes will go straight to a penalties hearing after the student travel agent made admissions.

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Commonwealth Bank’s Colonial First State hit with fourth class action
Financial Services 2020-01-22 9:32 pm By Christine Caulfield

Commonwealth Bank’s wealth management unit Colonial First State Investments faces a new class action on behalf of hundreds of thousands of customers who were allegedly charged excesssive premiums on insurance policies.

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Bupa takes regulator to court as it fights ACCC allegations it overcharged, misled residents
Competition & Consumer Protection 2020-01-21 10:04 pm By Christine Caulfield

Bupa has launched court action to block a directive by the Aged Care Quality and Safety Commission as the aged care provider battles a separate case by the ACCC over payments allegedly charged to residents for services they did not receive.

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Trivago misled hotel booking customers to boost income, court finds
Competition & Consumer Protection 2020-01-21 11:48 am By Miklos Bolza

Hotel booking aggregator Trivago misled consumers about its cheapest price promise by arranging its listings according to payments it received instead of the actual hotel room price, a court has found.

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Court has power to make cy-pres orders in class action settlements, judge says
Class Actions 2020-01-17 10:19 pm By Christine Caulfield

The judge who last month approved a $29 million settlement in a consumer class action against Radio Rentals has held that courts have power to order part of a settlement sum to go to charitable causes where distributing the funds to group members is too hard or impossible.

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Employees should be entitled to damages for missed super payments, Maurice Blackburn says
ASIC 2020-01-17 6:59 pm By Miklos Bolza

A new superannuation bill working its way through the Federal Parliament should include a right of action for employees to seek damages against businesses that fail to make super payments, according to a Maurice Blackburn partner.

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Class action appeals ruling allowing 7-Eleven to seek litigation releases
Class Actions 2020-01-16 10:50 pm By Cat Fredenburgh

The lead applicant in a class action against 7-Eleven has appealed a ruling that denied its bid to block the convenience store chain from seeking litigation releases from franchisees upon renewal of their contracts.

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ACCC fines camping store $63,000 for misleading ‘was/now’ ads
Competition & Consumer Protection 2020-01-14 1:22 pm By Cat Fredenburgh

Camping retailer 4WD Supacentre has been fined $63,000 by the consumer regulator for misleading ‘was/now’ price comparisons that suggested consumers could achieve significant savings.

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Top 10 class action settlements of 2019
Class Actions 2020-01-09 11:21 pm By Christine Caulfield

Companies and other defendants forked over big sums last year to settle more than 20 class actions, with a total of at least $734 million being paid out. Here are the top 10 class action settlements and the law firms and funders that negotiated them. 

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