Jetstar Airways has agreed to pay a $1.95 million penalty and admitted to making false and misleading representations about customer eligibility for refunds on cancelled flights, in breach of the Australian Consumer Law.
Scenic Tours wants the High Court to weigh in on a mixed ruling that left the luxury cruise company facing economic damages in a class action alleging they misled customers who were forced to take the bus.
The Australian Competition and Consumer Commission has launched enforcement action against online tradie marketplace Service Seeking for allowing businesses to write their own reviews.
A judge facing calls to recuse himself from a dispute between law firm Norton Rose Fulbright and a dismissed employment partner has avoided hearing the disqualification application, with the case being allocated to another judge.
Foxtel has been hit with a $25,200 fine over its aggressive telemarketers, who continued to push the company’s products and services even after consumers said they wished to get off the phone.
The ACCC has expressed concerns about the proposed merger of telecoms TPG and Vodafone, saying the deal could substantially lessen competition and lead to higher-priced mobile plans.
Digital ad startup Unlockd was forced to drop its competition lawsuit against Google in October after entering administration, but the issue may yet be revived by the regulator, which has revealed a misuse of market power probe is underway, and it has the contours of the startup’s case.
The Australian Competition and Consumer Commission has fined online sporting goods retailer Wiggle $12,600 after the company admitted it likely misled consumers about their rights regarding faulty products.
A judge has expressed skepticism of Bannister Law’s plan to hire powerhouse US lawyer Kenneth Feinberg, who oversaw the September 11th victims compensation and BP oil spill funds, to mediate class actions against Volkwagen over its emissions cheating scandal, saying the car maker had shown no interest in settling despite the risk of “horrendous” penalties.
The consumer watchdog has sought more than $1.5 million in penalties against debt collector ACM Group after the company was found liable for harassing vulnerable customers, but a judge on Tuesday questioned whether the fine, which could leave the company insolvent, was too punitive.