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Wesfarmers head slams dairy industry probes
Competition & Consumer Protection 2017-11-03 8:40 pm By Cat Fredenburgh

The head of Wesfarmers has slammed inquiries into the dairy industry by the Australian Competition and Consumer Commission and the Senate, saying the industry needs better infrastructure, not inquiries.

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Australian Unity to pay $620,000 for altering policies mid-year
Healthcare 2017-11-03 8:31 pm By Cat Fredenburgh

Australian Unity will fork over $620,000 in compensation to policy holders after an investigation by the consumer regulator found the health insurer had moved the goal posts by altering dental benefits in annual policies halfway through the year.

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AirAsia pays up after wrongly charging kids
Competition & Consumer Protection 2017-11-03 8:23 pm By Christine Caulfield

AirAsia has agreed to refund thousands of passengers with children who were wrongly charged an extra $60 fee on flights from Darwin to Bali for seven years.

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LG appeal to clarify murky area of consumer law
Competition & Consumer Protection 2017-11-03 2:46 pm By Cat Fredenburgh

The ACCC will have another go at its case against electronics giant LG next May, according to an order Thursday, and its appeal gives the full Federal Court a chance to clarify whether companies must inform consumers with faulty products of their rights under the Australian Consumer Law.

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Judge OKs BrisConnections’ traffic expert in $2B suit
Competition & Consumer Protection 2017-11-02 9:18 pm By Cat Fredenburgh

The judge overseeing a multibillion dollar consumer protection suit by the receiver of defunct toll road company BrisConnections against global engineering firm Arup has signed off on Brisconnections’ key expert report over the objections of Arup.

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ACCC launches inquiry into NBN’s service
Telecommunications 2017-11-02 1:36 pm By Christine Caulfield

The ACCC has launched a public inquiry into the much maligned national broadband network, saying it will enforce new service standard rules if necessary.

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Home builder Aveling admits removing reviews
Competition & Consumer Protection 2017-11-02 1:32 pm By Christine Caulfield

Aveling Homes has admitted in court papers to taking down customer reviews it didn’t like from review websites it controlled, as alleged by the consumer regulator in its suit claiming the builder duped prospective customers.

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ACCC says caps on 5G spectrum might be way to go
Telecommunications 2017-11-01 9:35 pm By Christine Caulfield

Caps on the amount of spectrum available to any single company at the upcoming 5G auction could help prevent big operators from keeping out new players, the competition watchdog said Wednesday. 

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ACCC updates media merger guidelines for digital age
Competition & Consumer Protection 2017-11-01 2:36 pm By Christine Caulfield

The competition regulator on Wednesday released updated guidelines for media merger reviews, saying key to its analysis would be competition and media diversity, the impact of new technology and access to premium content.

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Banks sidestep ACCC ruling on Apple Pay, join forces on app
Technology 2017-10-31 2:14 pm By Cat Fredenburgh

Having failed to get the competition regulator’s OK to jointly bargain with Apple Pay, three of Australia’s largest banks are banding together to create their own smartphone app.

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