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Trivago hit with $44.7M penalty for ‘highly misleading’ hotel deals
Competition & Consumer Protection 2022-04-22 10:49 am By Cat Fredenburgh

A judge has slapped Trivago with $44.7 million in penalties for a “startlingly misleading” rankings system used on its travel comparison website from which it reaped $53 million.

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‘Pretty unsatisfactory’: Judge sceptical of Colonial plan to stick ATO with settlement distribution
Class Actions 2022-04-22 1:34 pm By Sam Matthews

A judge has expressed doubts over Colonial First Stateā€™s plan to pass on part of its duties to the ATO in distributing a $56.3 million settlement secured by customers in a Maurice Blackburn-led class action.

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Mercedes Benz CEO to hand over docs after dealers decry ‘unsatisfactory’ production
Competition & Consumer Protection 2022-04-22 10:59 pm By Sam Matthews

Mercedes Benz Australia will produce 10,000 pages of documentary evidence alongside material from CEO Florian Seidler, in its fight against a $650 million lawsuit brought by Australian dealers over the car makerā€™s decision to move to a fixed-price agency model.

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Aveo says class action opt out notice would ‘scare’ elderly people
Class Actions 2022-04-21 5:24 pm By Cat Fredenburgh

Retirement home provider Aveo Group has opposed a proposed opt out notice that it says would “scare” elderly people by warning the funder that’s backing a class action against it may seek an “unprecedented” order against certain unfunded group members.

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Judge signs off on $32M in penalties against Westpac
Financial Services 2022-04-21 3:47 pm By Cindy Cameronne

A judge has approved $32 million in penalties against Westpac in two cases brought by the corporate regulator accusing the bank of misleading thousands of ā€œvulnerableā€ customers about their debts and failing to manage the accounts of deregistered companies.

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Macquarie plays blame game with car dealers in flex commissions class action
Class Actions 2022-04-21 5:33 pm By Sam Matthews

Macquarie Leasing has hit back at a class action over alleged unfair flex commission arrangements with car dealers, saying dealers were not required to propose high interest rates as part of the scheme and that customers were not forced to accept them.

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GM cites force majeure clause in defence to Holden dealers class action
Franchises 2022-04-21 1:48 pm By Cat Fredenburgh

General Motors Holden Australia has denied that it owes compensation to Holden dealers over its decision to retire the iconic brand in Australia, and says its dependence on other GM units to supply the cars constituted “an event beyond its reasonable control”.

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High Court refuses leave to class action in GST case against developer
Class Actions 2022-04-19 6:59 pm By Cindy Cameronne

The High Court won’t hear a challenge to a decision finding a Canberra property developer that misled investors about GST on its apartments did not have to pay for losses alleged in a class action against it.

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Scenic hit with damages of up to $25M in class action over luxury cruise turned bus tour
Class Actions 2022-04-14 10:19 pm By Sam Matthews

A judge has made a long-awaited award of damages to travellers who were promised a ā€œonce in a lifetime cruise along the grand waterways of Europeā€ but were instead forced to take the bus from city to city.

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ACCC appeals ruling over Mazdaā€™s ā€˜appallingā€™ customer service
Appeals 2022-04-14 9:42 pm By Cindy Cameronne

The consumer watchdog is challenging a court ruling that found Mazda’s treatment of customers with defective vehicles was “appalling” but did not amount to unconscionable conduct.

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