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Dealers in Holden class action rejected $5M offer from GM
Competition & Consumer Protection 2022-04-28 10:33 pm By Cat Fredenburgh

Car dealers that have brought a class action against General Motors over its decision to retire the Holden brand in Australia rejected offers of compensation totaling close to $5 million, according to court documents.

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THL’s proposed acquisition of Apollo raises red flags for ACCC
Competition & Consumer Protection 2022-04-28 2:36 pm By Sam Matthews

The ACCC has flagged a number of competition concerns over New Zealand campervan giant THL’s proposed acquisition of Australian competitor Apollo, saying the tie-up could leave campers paying more to hit the road.  

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Uber agrees to $26M penalty over misleading ride cancellation fee warnings
Competition & Consumer Protection 2022-04-26 11:47 am By Christine Caulfield

Uber has admitted to making misleading statements to passengers and has agreed to pay $26 million in penalties in a case by the consumer regulator over the ridesharing giant’s cancellation warning messages.

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Trivago hit with $44.7M penalty for ‘highly misleading’ hotel deals
Competition & Consumer Protection 2022-04-22 10:49 am By Cat Fredenburgh

A judge has slapped Trivago with $44.7 million in penalties for a “startlingly misleading” rankings system used on its travel comparison website from which it reaped $53 million.

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GM cites force majeure clause in defence to Holden dealers class action
Franchises 2022-04-21 1:48 pm By Cat Fredenburgh

General Motors Holden Australia has denied that it owes compensation to Holden dealers over its decision to retire the iconic brand in Australia, and says its dependence on other GM units to supply the cars constituted “an event beyond its reasonable control”.

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ACCC appeals ruling over Mazda’s ‘appalling’ customer service
Appeals 2022-04-14 9:42 pm By Cindy Cameronne

The consumer watchdog is challenging a court ruling that found Mazda’s treatment of customers with defective vehicles was “appalling” but did not amount to unconscionable conduct.

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ACCC asked to investigate Qantas flight redemption scheme
Competition & Consumer Protection 2022-04-12 10:43 pm By Sam Matthews

The Australian Competition and Consumer Commission has been asked to investigate Qantas’ “unworkable” flight credit redemption scheme, which consumer group Choice says places unreasonable hurdles in the way of travellers trying to get a refund or redeem vouchers.

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Smile Direct Club bites back in lawsuit over teeth straightener claims
ACCC 2022-04-07 10:10 pm By Sam Matthews

The maker of the popular Invisalign dental aligners may soon face a cross-claim from competitor SmileDirectClub, which it sued for allegedly misleading consumers about the cost and efficacy of its direct-to-consumer teeth alignment kits. 

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‘Bad luck’: Judge denies penniless Captain Cook College’s appeal delay bid
Competition & Consumer Protection 2022-04-05 8:59 pm By Sam Matthews

A judge has rejected an application by training provider Captain Cook College to postpone the hearing of its appeal in a case won by the ACCC, saying the company’s inability to fund the appeal was “largely a problem of [its] own making.”

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ACCC drops investigation into Qantas’ Alliance stake
Competition & Consumer Protection 2022-04-05 6:22 pm By Miklos Bolza

The ACCC has ended its three-year investigation into Qantas Airways’ 19.9 per cent stake in ‘fly in fly out’ airline Alliance Aviation without enforcement action.

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