ACMA

Optus has been hit with a $12 million penalty over a “preventable” nationwide network outage in November 2023, which left thousands of customers unable to make emergency calls.

Optus has struck back at ACMA’s claim that a cyberattack that exposed the information of around 10 million customers was not a “highly sophisticated” operation.

Commonwealth Bank has paid a $7.5 million penalty after an ACMA investigation found it sent over 170 million emails that violated spam laws. 

Telstra has been hit with a $1.5 million penalty from the communications regulator for failing to perform the requisite costumer ID authentication on over 150,000 “high-risk” interactions, such as SIM card swaps.

Telstra has been reprimanded by ACMA after the communications regulator found the silent numbers of more than 140,000 customers — including domestic violence victims — were made public.

The Australian Communications and Media Authority says a coding error on a dormant website that went undetected for four years was behind a massive data breach that exposed the information of close to 10 million Optus customers, with the regulator saying the hack was “not highly sophisticated”. 

A judge overseeing several cases against Optus over a September 2022 data breach has raised the possibility of hearing a class action against the telco alongside new proceedings brought by the Australian Communications and Media Authority.

The Australian Communications and Media Authority has brought proceedings against Optus over a September 2022 data breach that comprised the data of up to 10 million customers, the first lawsuit filed by a regulator following a string of major cyberattacks over the past two years.

Pizza Hut has paid $2.5 million in penalties for breaching spam laws when it sent more than 10 million unsolicited marketing messages to customers. 

Luxottica has run afoul of Australian spam laws, paying a penalty of $1.5 million for sending marketing emails without an unsubscribe option.