Passenger sues Virgin Australia over bumpy landing
Competition & Consumer Protection May 28, 2018 9:18 pm By Cat Fredenburgh | Melbourne

A 64-year-old woman has sued Virgin Australia over injuries allegedly sustained as a result of a bumpy landing on a domestic flight.

Elaine Marie Kennett, represented by Shine Lawyers, says she sustained neck, shoulders and upper back injuries due to bumpy landing during severe weather on Virgin Australia Airlines Flight VA 527 flight from Sydney to the Gold Coast in June 2016.

Kennett says takeoff was delayed due to severe weather on the Gold Coast and that passengers endured severe turbulence during the flight and a violent landing due to the weather.

“[D]uring the course of landing, the aircraft hit into the runway hard with the aircraft bouncing heavily down the runway as it moved down the runway,” she alleged.

“Due to the violent landing of the aircraft and its subsequent heavy bouncing down the runway, the Applicant sustained injuries to her neck, shoulders and upper back, and resulting pain and stiffness.”

Kennett says Virgin Australia is liable for the physical and mental injuries that allegedly resulted from the flight. She is seeking damages for injuries and consequential loss.

In April, Shine brought a case against Qantas on behalf of a seventy-eight-year-old man over injuries allegedly suffered when headphones provided by the airline for in-flight entertainment exploded during a flight.

In 2016, Harri Evert Astrom boarded a Qantas flight with his wife in Hong Kong headed to Brisbane. During the flight, Astrom was provided with headphones to enjoy the in-flight entertainment. Astrom says he placed the headphones on his head and then plugged the headphones into the in-flight entertainment system. After a few seconds of silence, the left headphone exploded.

Astrom alleges in his Federal Court suit that he has suffered partial hearing loss and pain in the left ear as a result of the incident. He also now suffers from anxiety, depression and mood swings.

Astrom has made claims for pain and suffering, inconvenience, loss of enjoyment and loss of income. His statement of claim says he will have to pay future medical and pharmaceutical expenses and will lose superannuation entitlements. He is seeking unspecified damages.

The case is Elaine Marie Kennett v Virgin Australia Airlines Pty Ltd.

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Cat Fredenburgh

Cat Fredenburgh has been covering legal news for 12 years. She was previously Editor-in-Chief at US legal news publication Law360. She is the Co-Founder of Lawyerly.